INQ SELECTS INSIDEVIEW TO MINE SALES INTELLIGENCE FROM THE SOCIALPRISE

July 16, 2008

Deploys SalesView to cultivate real-time customer insights from across the social Web

SAN FRANCISCO, CALIF., July, 2008—InsideView today announced that inQ, a pay-for-performance chat services firm, has implemented InsideView’s unique on-demand business search and intelligence application, SalesView, for their sales intelligence efforts to increase demand generation.

inQ, a California-based outsourced chat services company, has adopted SalesView to provide real-time, meaningful customer intelligence about companies across the telecommunications, financial services, ecommerce, and travel and hospitality sectors. SalesView scans, filters and prioritizes information on the social Web to deliver the rich insights companies need for use in the enterprise.

The company’s sales team uses SalesView to enhance the overall demand generation and research process. After implementation, inQ substantially reduced their research time, leading the company to maximize their sales strategy. As a result, inQ increased the total number of relevant contacts and became better informed of industry news.

SalesView is one of the first applications to take advantage of the convergence of social media and enterprise applications – the socialprise – and bring the insights gained from subscription-based and user-generated sources to drive enterprise results.

“SalesView has quickly improved the research process for our marketing and sales teams,” said Christophe Cremault, Vice President of Marketing, inQ. “SalesView’s versatile technology allows us to generate meaningful sales intelligence about companies across a wide range of industries. As a result, we have experienced a very enthusiastic response by our sales and marketing teams in a short period of time.”

“With SalesView, inQ can find highly relevant, qualified new business contacts across the wide breadth of industries that they service,” said Rand Schulman, Chief Marketing Officer, InsideView. “SalesView provides inQ with the business search and intelligence capabilities to quickly filter through disparate information sources, including unstructured data on the social Web, to help the company to accelerate the sales process and increase overall sales volume.”

SalesView, InsideView’s flagship application, is specifically designed to mash-up social data with enterprise-grade search and intelligence capabilities, to help sales teams automate prospecting, accelerate sales cycles and ultimately close deals. As one of the first true examples of a Socialprise application, SalesView presents relevant customer data discovered and distilled through web harvesting, specialized research providers and social networks, within the familiar context of a customer relationship management (CRM) application.

About inQ
inQ is the world leader in outsourced live chat solutions. Its live chat solution humanizes the online experience by engaging with targeted online shoppers and replicates a quality in-store experience. By utilizing state-of-the-art proprietary technology as well as trained and experienced online sales representatives, inQ offers solutions that are completely customized to meet its client's specific needs and that can increase clients' overall online revenue as much as 30% in 90 days. inQ works with companies in the telecom, cable, retail, travel, media, and financial services industries in the United States, Canada and United Kingdom. More information can be found by visiting www.inq.com.