Enterprise Medical and Travel Security Risk Services Company

Secures More Customers to Care for with InsideView

The world’s leading medical and travel security risk services company
works day and night to protect and care for clients across the globe. Their emergency assistance services help reduce the risks encountered by people working and traveling remotely in case of critical illness, accidents, or civil unrest. Whether you’re having a medical issue in a remote area, experiencing a security problem in a far off country, or simply lost your passport, their team–which takes nearly 5 million assistance calls per year–can advise and assess situations, even providing translation services in more than 99 languages.

Customer challenges included:

Finding and targeting new opportunities based on unique business news, events, and activities.
Enabling business development managers to work faster, smarter, and more efficiently.
Eliminating time wasted on manual research of potential opportunities, and streamlining the number of tools needed to gather required data.
InsideView Helps Take Care of Customers
When you’re putting your and your employees’ safety into another’s hands, you want to be sure they understand your needs from the very first interaction. For our customer, that deep customer understanding is not only good business, it’s the basis of their sales strategy. As companies expand overseas, increase international travel, and do business in potentially risky regions, their need for security and other services increases. For the business development team, achieving their quota means identifying that need even before the targets themselves might realize it.

Results using InsideView:

Enables business development managers to quickly and easily identify new leads based on relevant and current business signals.
Increases the value and relevance of sales conversations by identifying key contacts and highlighting news and information related to a client’s unique need.
Eliminated significant time wasted doing blind internet searching for potential leads and further researching their business details and contacts at promising leads.

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Customer Success Story

Secures More Customers to Care for with InsideView

Enterprise Medical and Travel Security Risk Services Company

The world’s leading medical and travel security risk services company, works day and night to protect and care for clients across the globe. Their emergency assistance services help reduce the risks encountered by people working and traveling remotely in case of critical illness, accidents, or civil unrest. Whether you’re having a medical issue in a remote area, experiencing a security problem in a far off country, or simply lost your passport, their team–which takes nearly 5 million assistance calls per year–can advise and assess situations, even providing translation services in more than 99 languages.

Results Using InsideView

  • Enables business development managers to quickly and easily identify new leads based on relevant and current business signals
  • Increases the value and relevancy of sales conversations by identifying key contacts and highlighting news and information related to a client’s unique need
  • Eliminated significant time wasted during blind internet searching for potential leads and further researching of business details and contacts at promising leads

Customer Quote

“In a single platform, we now have quick access to all the information we need for any customer. It’s so valuable because, when you’re getting on a call, InsideView helps you improve the conversation. For a potential customer, it’s more engaging because they feel like they’re talking to someone who knows them and their business; they’re not just talking to a salesperson.”

– Client Services Operations Manager

Customer Challenges

  • Finding and targeting new opportunities based on unique business news, events, and activities
  • Enabling business development managers to work faster, smarter, and more efficiently
  • Eliminating time wasted with manual research on potential opportunities, and streamlining the number of tools needed to gather required data.

Insideview Helps Take Care Of Customers

When you’re putting you and your employees’ safety into another’s hands, you want to be sure they understand your needs from the very first interaction. For our customer, that deep understanding of customers is not only good business, it’s their basis of their sales strategy. As companies expand overseas, increase international travel, or do business in potentially risky regions, their need for security and other services increases. For the business development team, achieving their quota means identifying that need even before the targets themselves might realize it.

InsideView Cures Targeting Woes 
As organizations do business in far-flung or risky areas, news of that expansion frequently appears in news and social posts. It’s easy to identify but difficult to find. With InsideView’s ability to sift through millions of articles and posts, then surface only the relevant signals, our customer can quickly target and engage with ideal customers who have a real and current need for their services. InsideView hands their sales team those insights along with deep data on the customer’s business and key contacts, with lets their team focus on connecting instead of researching.

InsideView Injects Valuable Insights into Customer Engagement
Before InsideView, the team relied on slow and laborious internet searches to sift through news and identify potential customers. Then, they searched more to understand the companies and find their key contacts. Now, not only are potential customers surfaced through news alerts and Watchlists, the deeper business information – company size, region, number of employees, etc. – is automatically gathered, as is the names and contact information of the key executives, such as security leads and human resource managers. It all combines to save their team the time previously wasted on research, and lets them put more energy into connecting and engaging with the right leads.